Here are some of the most frequently asked questions about surgical aftercare at Pearl Recovery Retreat & Wellness. At Pearl, our mission is to provide a serene atmosphere for surgery recovery. We invite you to enjoy our luxurious amenities alongside around the clock pampering from our team of experienced staff. Please do not hesitate to Contact Us if you have any additional questions, concerns or requests in advance of your stay.

What Procedures Do You Offer Recovery For?

As the number one preferred surgery recovery facility, our staff are trained on to follow you post surgery protocols. This allows our professional staff to help with surgical recovery from a variety of procedures including plastic surgery, orthopedic surgery, knee surgery, and more. For a full list of the procedures we help our client’s recover from, please refer to our Surgery Recovery page.

What Is Included Within My Pearl Recovery Suite?

All of our Pearl Recovery Suites are located in the Fairmont Century Plaza in Century City, Los Angeles. All Pearl Recovery Suites include:

• Private in-room bathroom and shower
• Shaded balcony with city or garden views
• Expansive seating for lounging and guests
• Luxurious king-sized bed 
• Complimentary standard WiFi
• Dressing room with vanity area
• Large Samsung flat screen TV with Bose Speakers
• Bathroom mirror with inset TV
• Nespresso coffee machine
• Soft ambient lighting
• Bedside phone for calling staff, friends, and family

Additionally, before your arrival, your room will be prepared specifically to accommodate your surgery recovery needs.

Learn more about our services at Pearl Recovery Retreat.

May I Have Visitors?

Resting and caring for yourself is only one part of a restorative recovery process. Here at Pearl Recovery Retreat & Wellness, we understand that having your family and closest loved ones at your side for support is an essential part of recovery. As such, we welcome your visitors with open arms 24/7. For more information on visitor guidelines and hotel rules for guests, please contact us.

Can I Have a Guest Stay With Me?

If you wish to have a guest stay with you during the recovery process, please let us know ahead of your arrival. We charge an additional fee per guest staying overnight with you during your stay. For additional information and pricing, please contact us.

Where Do My Guests Sleep?

If you decide to have a guest stay with you during your restorative stay at Pearl Recovery, per hotel policy, there will be an additional fee charged per person. For more information on where your guests may stay and for pricing, please contact us.

Can Pearl Recovery Arrange for Someone to Pick Me Up and Take Me Home After Discharge?

We know confidentiality is essential to our guests, that’s why we provide private transportation from surgery discharge, and to and from all follow-up visits for our guests’ convenience, eliminating the stress of arranging a car or taxi. You can rest assured that all transportation to and from Pearl Recovery Retreat & Wellness occurs through a private entrance, for the most streamlined, secure, and discreet experience.

What Is Your Cancellation Policy?

In order to provide the best experience possible for all of our guests, we offer a 24-hour cancellation policy. If you need to cancel your stay with us for any reason, please call us 24-hours before your check-in date. If you cancel your stay with us within 24-hours of your check-in time, we will return all deposits made within the 24-hour notice. However, if we do not receive a 24-hour notice prior to your cancellation, you will only receive 50% of the one night deposit you made upon booking.

What Is Your Location?

We are located in the Fairmont Century Plaza in Century City, California. For our exact address and other contact information, please visit our Contact page.

Why Should I Choose Pearl Recovery Retreat & Wellness?

The first 24-72 hours after surgery is a critical time for your body in the recovery process. At Pearl Recovery Retreat & Wellness, we offer an upscale wellness center that enables guests to heal after surgery in a tranquil, luxurious environment. Our experienced postoperative staff offer customized  attention along with compassionate care to ensure your body's healing process is at its strongest. Guests who stay at Pearl Recovery Retreat & Wellness experience the most luxurious surgery recovery center experience available, with all the amenities of a top-notch wellness retreat. Contact us today to book your restorative stay.

What Kind of Care Will I Receive at Pearl Recovery?

At Pearl Recovery, we only employee experienced female professional staff who are experienced in surgical recovery care. Many guests who recover at home may feel too embarrassed to call their doctor’s office with questions about their recovery after surgery. At Pearl, each of our guests have experienced staff members pampering them 24/7. Our professional staff will provide dressing changes, and more, following your doctor’s protocol with extreme care. At Pearl Recovery, you can rest assured that you are receiving attentive, individualized care at every step in your recovery process.

What Items Should I Bring With Me?

During your pre-operative appointment, ask your surgeon if he/she recommends purchasing any special surgical garments for your recovery. If so, you may purchase them in advance and bring them with you to Pearl Recovery Retreat & Wellness, or purchase them from us during your stay. We also advise each guest to pack their own clothing, toiletries, and other necessities for your comfort as follows:

• Guests undergoing facial or neck surgery are advised to bring nightgowns with large openings for the head and neck area, as well as button-up pajamas, as these clothing items will not disturb your head dressings.
• Guests undergoing breast or abdominal surgery are advised to wear a loose-fitting nightgown or nightshirt with a front opening; this helps our care professionals assist you and promotes your utmost comfort and relaxation.
• Female guests may wish to bring headscarves or large floppy hats for privacy while being transported to and from follow-up appointments.
• All guests, regardless of procedure, are advised to bring a child-size toothbrush and a zip-up track or jogging suit.
• All guests, regardless of procedure, are encouraged to bring additional comfortable clothes, a laptop, laptop charger, cell phone, cell phone charger, and other electronics for entertainment.

Pearl Recovery Retreat & Wellness shall not be liable for any lost or damaged items during your stay. Pearl Recovery Retreat & Wellness recommends that you bring any personal property at your own risk.

Can I Stay at Pearl Recovery the Night Before My Surgery?

We understand that preparing for a procedure can be extremely stressful. To help lessen the stresses you face prior to surgery, we offer the opportunity to stay at Pearl Recovery prior to your procedure. When you choose to stay at Pearl Recovery Retreat and Wellness before your procedure, you choose to relax in complete comfort. In the morning, we will transport you to your surgical center. When we pick you up and return you to your safe haven at Pearl Recovery Retreat and Wellness, your room will still be waiting for you. For more information on additional night rates, please contact us.

Can I Extend My Reservation?

Absolutely. At Pearl Recovery, we understand that everyone’s recovery journey varies. That is why we offer the opportunity to extend your stay at any point during your recovery. Please note, private duty staff members are available for an extended stay, as professional care services will no longer be included. For additional nightly rates and information on private duty staff members, please contact us.

Can You Accommodate My Special Dietary Needs?

Our dedicated team of concierge specialists and professional staff only concern is your well-being. Pearl guests may purchase in-room dining, juice cleanses, and other clean meal programs specially formulated for post-surgical recovery by Kreation and Pearl Recovery. For additional dietary requests, please contact us for more information.

I Have Other Questions Not Listed on Here

We want to be confident all of our guests feel comfortable and assured when booking their restorative stay with us. If you have questions that we have not addressed above, please feel free to contact us with your questions or concerns.